Moveworks Newbies

Welcome to the Moveworks Community! This is your space to connect, learn, and get more out of your Moveworks experience — whether you’re new to Moveworks, the community, or both.Get started in 3 quick steps: Update your profile – let others know who you are Introduce yourself – say hi and share what you’re working on Join the conversation – comment on a post or start your own What you can do here: Ask questions and get answers fast Share wins, tips, and lessons Connect with peers, leaders, and experts RSVP for events and see new features first Check out the Community Guidelines & FAQs, then dive in and start connecting!

I submitted my assignment but there is no update and no progress so far. I found there is no academy support to help me on this.

I have been trying to set up an MS Graph connector but have had no luck using the knowledge article: Connector | Microsoft Graph. Should I be able to edit a connector once it has been created or is this not an option? Do I need to create a new connector each time I want to test a new configuration for a connector? After saving/testing my connectors many of the variables for authentication are being deleted and I worry this is causing my connector to fail. Is this typical or are these Agent Studio bugs? Additionally, would I need Access tokens (used for implicit flows) enabled for the Moveworks application within the Entra Admin Center?

Hey everyone! If you’re new here, we’re so glad you joined us! 🎉 We’ve seen a wave of new members recently (especially from hackathons 👀), so here’s a quick TL;DR to help you get settled in: 🧠 Product Q&AGot a question about Moveworks? Head to the Product Forums: the best place to get help, share your insights, or see how others are building with Moveworks. 💬 Community CentralWant to talk shop, swap ideas, or discuss broader topics like AI adoption and automation strategy? Jump into Community Central for open conversations. ⚡ AI Hackers GroupIf you love experimenting with prompts, building agents, or testing what’s possible with Moveworks — join the AI Hackers Group to connect with fellow builders.(Pssst we have other groups available for you, too! Explore all of them HERE). 🙌 Say hi!We’d love to get to know you — drop a quick intro in the comments below! Tell us: Where you’re joining from 🌎 What brought you here 💡 What you’re hoping to learn or build 🚀 Welcome to the c

We get it, sometimes you want a fresh start, a clearer identity, or just a name that fits better. While you can’t change your username directly in your profile settings, we’re happy to help!📩 To request a new username, just send me a DM with the name you’d like to use. I’ll confirm it’s available and make the switch for you.A quick note:Usernames must be unique No spaces or special characters (underscores are fine!) Keep it professional — this is a shared space for collaboration  Let me know if you have any questions!

Communities are powerful spaces for sharing ideas, asking questions, and learning from a wide range of voices. But sometimes, the most valuable conversations happen one-on-one. Whether you're following up on a great comment or just want to connect more directly, sending a DM is a great way to take the conversation further. Here’s how to find and send direct messages in the community. 👇 Find your messages by clicking on your profile icon at the top right hand corner of the screen. Then find “private messages”. Here you will be able to see all of your private messages. Or simply click HERE. Want to start a new private message? Find the profile of the person you are wanting to connect with, follow them, and then hit “send message”. Be sure to keep it appropriate and positive!  What kind of community tips would be helpful? Share in the comments below! Happy networking.  

The Moveworks Product Ideas Portal is your space to share what you'd love to see us build next. Your suggestions help shape our roadmap, and the more detailed your idea, the better our product team can assess it. What makes a strong Product Idea? A great idea includes:A clear title that summarizes the value A detailed description of the need and current pain A user story to help us understand your perspective Here’s a helpful format to follow:📝 “As a [persona], I [want to], [so that].” Example:Title: As a Moveworks admin, I want to self-serve new knowledge and file search connections so that my users can easily find new content.Description: Right now, I coordinate with 4 internal teams to manage Moveworks search connections. If I had a self-service option, I could move faster and reduce overhead. Do’s:Use the user story format Be specific and include context Upvote and comment on ideas you love Don’ts:Don’t include PII or sensitive information Don’t skip the “why” behind the idea Read

Have you seen this amazing question guide for our Agent Studio forum by ​@kmok? It’s a must-read for anyone looking to get support in the community—Agent Studio or otherwise.Help us help you by including all the key details up front. When in doubt, more context = better answers!

Curious about what Agentic AI really means — and how it’s changing the game for enterprise automation? We’ve got you covered.Check out our Ultimate Guide to Agentic AI, now live! Read it by clicking HERE.Inside, you'll find: What sets Agentic AI apart from traditional automation Real-world use cases (and why it matters for your business) A practical framework for deploying AI agents successfully Whether you're just getting started or looking to level up, this guide is packed with actionable insights. Let us know what resonates — and drop your thoughts or questions below! 👇

Tell us what you want to see more of here. Whether you're looking to connect, learn, or just have some fun, your vote helps us focus on what matters most to you. Cast your vote below and feel free to drop more ideas in the comments!

New Member FAQ: Getting Started in the Moveworks Community 👋Welcome to the Moveworks Community! To help you hit the ground running, we’ve put together a quick FAQ covering the essentials: how to introduce yourself, update your profile, and post questions or conversations. Think of this as your go-to guide for getting connected, sharing insights, and making the most of your community experience. How to Write a Great Introduction Post 👋Your introduction is a quick way to let the community know who you are and how you’d like to connect.Try including: Who you are: Name, role, company, location (optional) What you’re working on: Projects, goals, or challenges with Moveworks What you want to learn or discuss: AI best practices, tips, or strategies Fun fact (optional!): Hobbies, interests, or a favorite bot story Keep it short, friendly, and engaging — and you’re ready to post! Go ahead and make your introduction here (make sure to click ‘conversation’). We can’t wait to welcome you! 

.global may be over, but the energy and inspiration from our incredible Moveworks Community is still going strong!I wanted to take a moment to share a massive THANK YOU to everyone who joined us live and in person. Your presence, insights, and good vibes made this event unforgettable. And an extra special shoutout to our top contributors: the most active, insightful, and inspiring members who consistently show up, share knowledge, and help push our whole community forward. 👏👏👏Check out the slide below to see the stars of our community. These rockstars are driving real impact and making waves across their orgs and beyond.If you see your name - THANK YOU. And if you know someone on this list, give them a shoutout in the comments! 💬Here’s to the power of community and the people who make it extraordinary.💡 Want to be featured in a future Community Spotlight, or know someone who should be? Keep contributing, stay engaged, or reach out to us directly. We’d love to highlight your impact

Who is heading to MW Global this week? Looking forward to connecting with others to see where we all are on this journey!

Does Moveworks native group access plugin support creating dynamic disribution lists? i.e. a user can create a distribution list to include everyone in a specific location, department, job title  

Hey there! I’d love your guys thoughts on the kinds of campaigns or strategies you've implemented to phase out your help channels. Any suggestions, insights, or experiences would be greatly appreciated it Haha!

Hi, new to Moveworks, we’re also using co-pilot fyi…was curious on how to set up a trigger that gives both a related response and an action button when users mention a specific site or word.So for example, users usually have expired password issue if they try to sign into a specific site, but was looking for the bot to both:give instructions/quick dialogue then have a button trigger or triggers that can set to reset and/or unlock their account.Before we added in the FAQ and Knowledge Articles, the bot only went to reset request.At the moment I can set up the trigger to file a ticket but was looking to skip the step of filing a ticket and wanted to immediately give the option to update password along with any specific helpful text dialogue So for this example, it immediately ONLY asked to update, was looking to include both instructional text and an option to reset the password along side each other.. or how to set up a dialogue, with the next set of responses triggering a password rese

We are launching our bot, Neo, on July 9th to 1,000 employees. Over the next year, we would like to make sure that Neo is repeatedly launched to new hires. I would love to hear how others have introduced Neo in an ongoing manner. 

What’s up Moveworks community! CVS Health is a new Moveworks customer and we need your help to name our bot. We cannot use a name thats already in use by another public chat bot or any other AI Product. Please google your suggestions prior to posting. If you see another company with the same name or another AI product with that name, we cannot use it. Can you help us name the CVS Health Digital Assistant powered by the Moveworks copilot? 

How do you earn community points? I am guessing it is all based on interactions, but is there a list of what action provides how many points? I.e. a like = 1 point, a post = 10 points? 

Hello, Please help me here to understand how delegate functionality can be expanded through HOW-L? Into service now?Example:-If I type “Setup a delegate for xyz user to abc user” for a specified date. HOW-L should automatically identify and automatically set delegate for xyz user into service now. How it can be achieved?? Thanks!

I would like to know more about this status and why these ideas are not visible any more?

Welcome to the Moveworks Product Ideas Portal!We are committed to listening to and incorporating your feedback to our Moveworks Product Roadmap. What is the Moveworks Product Ideas portal?The Moveworks Product Ideas portal is a forum to collect product ideas from our customers.We are committed to consistently improving our products and want to incorporate your feedback for product roadmap consideration, so be sure to follow updates to our Moveworks Product Roadmap to stay up to date on new Moveworks Products.What is a Moveworks Product Idea?A Moveworks Product Idea is a suggestion from you, our customers, on what we should consider building next and are candidates to consider for our roadmap research.Our Product team uses Moveworks Product Ideas alongside other key inputs to inform our product roadmaps. How do I submit a Moveworks Product Idea?You can submit a Moveworks Product Idea by clicking on the Create Topic button and selecting the “Product Idea” radio button. Please be sure to

Guidelines last updated: July 24, 2023Thank you so much for joining the Moveworks Community. We are so excited for your contributions here. Our aim is to make the Moveworks Community a place for your to thrive, get inspired, discuss Moveworks and AI, and learn how to make a bigger impact leveraging the Moveworks enterprise copilot platform. We ask that in order to foster that environment, that all community members abide by the following rules:  💜 Respectful and Professional Conduct:✅ Treat others with respect and professionalism at all times. 🙅 Avoid personal attacks, insults, or offensive language. ❌ Do not engage in discriminatory or harassing behavior. 👉 👈 Please do not establish multiple accounts. All secondary accounts will be banned. 🤓 Relevant and Meaningful Contributions:👫 Foster a collaborative environment by sharing knowledge and experiences in a way that is relevant to the community's purpose. 😎 Be open to different perspectives and engage in meaningful discussions.