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Coming Soon Jan 26: A New Look for Moveworks Web Experiences (Assistant on Web, Enterprise Search, E...

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30 days ago

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andrewwhitleyKnown Participant

Agent Studio

Agent Studio Slots infer with Resolver Strategies

I have a few plugins that collect information to fill out a ticket. The different fields to fill out are slots in the conversational process. The slots have a resolver strategy to pull the possible options from a api. I have the slots set to Infer sl

160

A

1 day ago

J

justinrousKnown Participant

Agent Studio

Using yaml to build compound actions in agent studio

Hello, Nevermind

RakeshTWCParticipating Frequently

Agent Studio

Can plugin execution automatically resume after re-authorization (without asking user to retry)?

ScenarioWe’re seeing a small but recurring UX gap in our Moveworks → UKG plugin flow and wanted to check if others have solved this or if there’s a recommended pattern.Current behavior User asks Moveworks to perform an action (example: approve timeca

1153

1 day ago

samujalaEmployee

Agent Studio

User Consent Auth for Agent Studio Connectors in Preview 🎉🎉

Hey everyone 👋We are excited to announce User Consent Auth in Agent Studio, which lets you securely deploy Agent Studio use cases that respect user permissions and access levels, is now in Preview!What are the capabilities of this launch?Permission C

621

2 days ago

hundleymfInspiring

AI Assistant

Moveworks Analytics: Custom View Lifecycle Management (Edit/Delete/Sharing)

I wanted to get clarification on lifecycle management for custom views created. I created a pilot HR Custom View and shared it only with myself for testing, but I’m not seeing any self‑service way to edit, delete, or re-share that view after it has b

80

2 days ago

M

mandarmarkandeyaNew Participant

Agent Studio

Stopping inbuilt plugins to trigger

We’re working on a use case where users request specific software, and our organization maintains a list of available software on a SharePoint site. Our solution uses a compound action: it fetches the software list via HTTP and script actions, then f

353

2 days ago

hundleymfInspiring

Agent Studio

Clarification on Webhooks and Polling in Concur Integration

Background:In June, before Webhooks were available, setting up instant approval notifications through the Concur API was difficult because Concur doesn’t have native automation tools. At that time, we were told we’d need to regularly poll Concur reco

BTFITZSINew Participant

Moveworks Newbies

PDF Tables not readable

Hi all, we have numerous (200+) PDF documents containing tables, and some consist entirely of a single table relating to rates etc. Editing these manually into a readable format for Moveworks would be very time-consuming for the various departments a

KaviKnown Participant

Stakeholder Tools (EXI, MW Setup, KS, & Analytics)

Active–Passive Failover for Ingestion

ProblemA failure in ingestion from a single application currently stops the entire ingestion flow, preventing updates even when other sources are healthy.Request:Introduce an active–passive failover switch for each application connector within the in

DerrickInspiring

Moveworks RTF form validation

Form update conditions don't support $LENGTH() for string validation. Is this intentional or a limitation? Any workarounds?this is in reference to Rich Ticket Filing. I was trying to do some validation, because ServiceNow cuts off the short descripti

221

3 days ago

A

andrewwhitleyKnown Participant

Agent Studio

Agent Studio Slots infer with Resolver Strategies

I have a few plugins that collect information to fill out a ticket. The different fields to fill out are slots in the conversational process. The slots have a resolver strategy to pull the possible options from a api. I have the slots set to Infer sl

justinrousKnown Participant

Agent Studio

Using yaml to build compound actions in agent studio

Hello, Nevermind

RakeshTWCParticipating Frequently

Agent Studio

Can plugin execution automatically resume after re-authorization (without asking user to retry)?

ScenarioWe’re seeing a small but recurring UX gap in our Moveworks → UKG plugin flow and wanted to check if others have solved this or if there’s a recommended pattern.Current behavior User asks Moveworks to perform an action (example: approve timeca

1153

1 day ago

hundleymfInspiring

AI Assistant

Moveworks Analytics: Custom View Lifecycle Management (Edit/Delete/Sharing)

I wanted to get clarification on lifecycle management for custom views created. I created a pilot HR Custom View and shared it only with myself for testing, but I’m not seeing any self‑service way to edit, delete, or re-share that view after it has b

80

2 days ago

M

mandarmarkandeyaNew Participant

Agent Studio

Stopping inbuilt plugins to trigger

We’re working on a use case where users request specific software, and our organization maintains a list of available software on a SharePoint site. Our solution uses a compound action: it fetches the software list via HTTP and script actions, then f

353

2 days ago

B

BTFITZSINew Participant

Moveworks Newbies

PDF Tables not readable

Hi all, we have numerous (200+) PDF documents containing tables, and some consist entirely of a single table relating to rates etc. Editing these manually into a readable format for Moveworks would be very time-consuming for the various departments a

DerrickInspiring

Moveworks RTF form validation

Form update conditions don't support $LENGTH() for string validation. Is this intentional or a limitation? Any workarounds?this is in reference to Rich Ticket Filing. I was trying to do some validation, because ServiceNow cuts off the short descripti

221

3 days ago

F

felix.maciasNew Participant

Agent Studio

Workday Requesting Time Off/Approval

Here's the situation we face when a user submits time through the Workday Portal: our bot can successfully approve or deny the time off. However, the problem happens when a user submits time directly through the bot. In these instances, the approval/

281

5 days ago

hundleymfInspiring

AI Assistant

Is It Possible To Add Clickable Live Chat Link Inside Smart Handoff Text?

Hello,I would like to know if it is possible to add a clickable link for Live Agent Chat inside the Smart Handoff text.Right now, users first choose a team (for example, IT or Finance). Then they choose an option in the second drop-down (for example,

80

5 days ago

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dhotre_virupakshaNew Participant

AI for Procurement & Finance

Compound action to invoke a conversation process

I have Plugin which is triggered from a webhook. Plugin sends the message to slack with 2 button.When a button is clicked the conversation process is to be kicked to start the conversation to the user. When Add Funds is clicked I need ask couple of q

60

D

8 days ago