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The roadmap, product ideas, and product plans are subject to change without notice. These plans may be refined, updated, or revised from time to time, based on customer input and market conditions. The plan described herein is provided solely for information purposes, and is not a commitment, promise, or legal obligation to deliver any material, code, or functionality.

Share your feedback in our Product Ideas Portal

Welcome to the Moveworks Product Ideas Portal!We are committed to listening to and incorporating your feedback to our Moveworks Product Roadmap. What...

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    1171 Ideas

    Ajay Merchia
    Ajay MerchiaCommunity Manager

    Minor ML Update: Toxicity Filter Improvements6. Delivered

    Key DatesFrontier: April 20 2026Standard: April 22 2026Basic: April 24 2026Learn more about our model upgrades here.We've made improvements to our toxicity filter, resulting in more reliable and consistent moderation within the assistant.

    1
    Ajay Merchia
    Forum|Forum|15 days ago
    J
    jared.zabelNew Participant

    Add "Mark All as Read" and Bulk Selection Controls to Moveworks Employee Slate Notifications Panel1. New

    Problem: The Moveworks Employee Slate notifications panel currently requires colleagues to individually click each notification to mark it as read, with no option to mark all as read or bulk select via checkboxes. This makes the panel unusable at scale, since a colleague with 40 notifications must perform 40 separate clicks to clear their unread count to zero.Feature Request: Add bulk action controls to the Employee Slate notifications panel, including a "Mark all as read" button that clears every unread notification in a single click, and individual checkboxes on each notification with a "Mark selected as read" action for users who want to clear notifications in batches. These controls should be persistently visible at the top of the panel so colleagues can manage high notification volumes efficiently without repetitive clicking.

    0
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    Forum|Forum|15 days ago
    nick_demayo
    nick_demayoKnown Participant

    Support M365 Sensitivity Labels4. Future Consideration

    MoveWorks should support handling Purview Sensitivity Labels in SharePoint documents; at a minimum, provide ways to filter out documents with certain labels in knowledge ingestion and possibly provide other features (like label recommendation when drafting emails/documents and applying labels to documents).

    4
    J
    Forum|Forum|16 days ago
    vpawar
    vpawarCommunity Manager

    Custom domains in Ticket routing & workflows6. Delivered

    Enable admins to configure custom domains in Ticket routing and workflows DSL so custom domain ticketing can be supported.

    0
    vpawar
    Forum|Forum|16 days ago
    andrew.mairena
    andrew.mairenaCommunity Manager

    MSFT365 Agent Marketplace Experience5. Controlled Availability

    This is the AI Assistant as an agent within the Microsoft Copilot experience.  Right now, this is a Closed Controlled Availability and not accepting new customers at this time.Read more - https://www.moveworks.com/us/en/company/news/press-releases/moveworks-third-party-agent-for-microsoft-365-copilot 

    1
    afleury
    Forum|Forum|16 days ago
    J
    JonathanKnown Participant

    Por que no los dos - multiple default language support1. New

    I know this may be a particular Canadian thing but because we’ve got very specific language requirements it would be nice to be able to set a default language for a region of users based on say their location data.Because I’ve outed myself as Canadian let’s say everyone whose home office in Quebec could have their default language set to French and the rest of the country set to English.

    2
    J
    Forum|Forum|17 days ago
    M
    Maciek LekowskiNew Participant

    Analytics: topics classification1. New

    Despite clear user utterances (e.g. payslip, salary, tax form, leave balance), the  Moveworks AI often fails to classify topics correctly, pushing high‑volume demand into “uncategorized” buckets. Improving intent‑to‑topic mapping here would increase accuracy and insights quality. We also noticed that Moveworks Analytics struggles to categorize a  Domain when citing mainly (only?) pdf files when generating response and it states Domain as “N/A”.

    0
    M
    Forum|Forum|17 days ago
    A
    austincjNew Participant

    Export Agent Studio plugins as a ZIP archive for archival or future import1. New

    Alternative to the current system of export and import, this would allow users to download and keep historical versions of plugins for tracking and reference (including plugins that are no longer in use). 

    0
    A
    Forum|Forum|22 days ago
    kyril.remillard
    kyril.remillardCommunity Manager

    Multi-Branding Support4. Future Consideration

    Enable multi-brand customers to apply different branding for different populations of users.

    0
    kyril.remillard
    Forum|Forum|23 days ago
    M
    Maciek LekowskiNew Participant

    Continuous Delivery/Deployment (CD)1. New

    Having a Continuous Integration (CI) and Continuous Delivery/Deployment (CD) through automated pipeline to update Configuration changes across different Moveworks environment. Without it, it creates a lot of effort to re-create configuration from test environment(s) to production environment.

    0
    M
    Forum|Forum|24 days ago
    G
    GmerNew Participant

    Commenting for agent studio actions1. New

    I’m running into issues where I need to do some extensive troubleshooting, and it becomes necessary to work backwards and remove actions to try to zero in on the error because the only way to identify the action with an issue is to see if the last action is failing.It would be convenient if I could comment out actions so that they stop executing, but I don’t have to completely reconfigure the step the way I would if I deleted the action.

    0
    G
    Forum|Forum|24 days ago
    A
    anaTylerCommunity Manager

    Source Selection (Web Assistant Only)2. On Roadmap

    Enable users to filter down data sources to specific connectors.

    1
    andrew.mairena
    Forum|Forum|27 days ago
    M
    Maciek LekowskiNew Participant

    Observing Salesforce permissions1. New

    Contrary to earlier assurance, during tests we have identified that Moveworks is not able to follow/read Salesforce permissions when ingesting content from Salesforce Knowledge. It creates a situation for us that end-users can get access to content through Moveworks that normally they wouldn’t see as their access is restricted in Salesforce. It would be great if Moveworks could read Salesforce permissions in this respect same way as it does it for Sharepoint.

    0
    M
    Forum|Forum|27 days ago
    M
    Maciek LekowskiNew Participant

    Data APIs to support user additional information1. New

    We would like to request that Data API supports user additional information stored on user roster (e.g. user location, country etc.). We are building dashboards in other platforms like PowerBI bringing data sources from various systems including Moveworks. This limitation blocks us to do that fully automatic.

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    M
    Forum|Forum|27 days ago
    M
    Maciek LekowskiNew Participant

    Preferred language setting in AI Assistant1. New

    I would propose to consider removing “preferred language” setting in AI Assistant. We see challenges, when end-user sets keeps preferred language as “English” for example (which is a default one) and starts talking to AI Assistant in other language. There are scenarios that at times Moveworks AI determines that the user wants to change preferred language and offers that, but sometimes it doesn’t recongize such intend and just responds. It leads to situations when parts of the answer sometimes are written in English and parts in other language and we have been told this could be underlaying reason for this behavior (i.e. that “preferred language” setting is different to the language user actually speaks to AI Assistant). Instead, it would be great if Moveworks AI just continue recognizing the language in which user speaks to it and then provide the answer in it without a need to even think/consider the preferred language setting.

    0
    M
    Forum|Forum|27 days ago
    M
    Maciek LekowskiNew Participant

    Conversation context between Assistant on Web & MS Teams/Slack1. New

    It would be great if conversation context could be kept/”remembered” by Moveworks regardless if same user talks to AI Assistant on MS Teams or Slack or “on Web” version. We have business requirement to surface AI Assistant also on our intranet main page, but because MS Teams remains our main experience layer for Moveworks AI, the fact that context is not kept between various forms of displaying AI Assistant made us resigning from doing so.

    0
    M
    Forum|Forum|27 days ago
    M
    Maciek LekowskiNew Participant

    Reasoning text1. New

    It should be configurable whether end-user for the given deployment of Moveworks sees details of how many systems & articles AI reasons through before answer is provided. In our case, end-user do not see value in seeing all those details that AI is going to let’s 45 Sharepoint articles and 15 ServiceNow knowledge materials. We would like to have an option to turn it off.

    0
    M
    Forum|Forum|27 days ago
    andrew.mairena
    andrew.mairenaCommunity Manager

    Slack Text Streaming2. On Roadmap

    Real-time text streaming from the Assistant within Slack. Users see response tokens appearing progressively, like a live typing effect. 

    0
    andrew.mairena
    Forum|Forum|28 days ago
    andrew.mairena
    andrew.mairenaCommunity Manager

    Slack Channel Resolver Improvements2. On Roadmap

    The Assistant responds to every channel message - including responses from web search and Agent Studio plugins - with polished feedback and live agent hand-off flows in DM. 

    0
    andrew.mairena
    Forum|Forum|28 days ago
    Penny Zhou
    Penny ZhouCommunity Manager

    Vetted Answers within Assistant6. Delivered

    Support Vetted Content in Assistant experience

    2
    andrew.mairena
    Forum|Forum|28 days ago
    A
    Aidan.K.SamuelsonNew Participant

    Site Title column for Indexed Content1. New

    Being able to easily see the title of a SharePoint site that a file or internal knowledge article comes from would be an awesome quality of life feature for knowledge ingestion! 

    1
    H
    Forum|Forum|28 days ago
    W
    willmurphyCommunity Manager

    GPT-5.2 Reasoning Engine (Basic)2. On Roadmap

    Updating Basic tier to GPT 5.2. Read more about the model upgrade program here.

    0
    W
    Forum|Forum|29 days ago
    samujala
    samujalaEmployee

    MCP Workspace2. On Roadmap

    Connect Any MCP Server to Your Moveworks AI Assistant!Release Type: Net New capabilitySummary: If a system has an MCP server, you will be able to connect it to your Moveworks AI Assistant -- no custom integration work of plugin development required). Point it at your endpoint, configure auth, and your assistant can start calling its tools. For many of the apps you're already using like Linear, Notion, Slack, we're shipping preconfigured servers so setup takes seconds and your employees will be able lookup data and take actions immediately. For example: "Create a Linear issue and link it to this Notion doc" "Find all unread Slack threads where I'm mentioned and summarize them" "Draft a Notion page from my meeting notes and assign follow-ups in Linear"What problem does this solve? Every new tool integration used to require a custom build. MCP eliminates that — if a system has an MCP server, your assistant can call its tools with just an endpoint and auth config.How does it work?Navigate to MCP Workspace in Agent Studio Select a preconfigured server or add a custom one via endpoint URL + auth Your assistant discovers available tools automatically Users can immediately invoke those tools in conversationKnown Limitations: TBDDocsite Link: TBDMedia: TBDAdditional Detail:Preconfigured servers on launch will be:• Asana• Atlassian• Linear• Intercom• Monday• Notion• Sentry• ZapierYou can connect any MCP server (including Snowflake, Slack and ServiceNow), not just those on the pre-configured server list. The "pre-configured" apps above just support Dynamic Client Registration (DCR) which automates the setup.

    4
    G
    Forum|Forum|29 days ago
    rajeev.saraf
    rajeev.sarafKnown Participant

    Different color scheme for Moveworks instance5. Not Enough Info to Make Decision

    Hi ,As we have multiple Moveworks instances within our organization, I would like to explore the possibility of configuring distinct color schemes for each instance. This would enable quick visual identification at a glance. Regards,Rajeev

    4
    H
    Forum|Forum|1 month ago
    afleury
    afleuryInspiring

    Support rendering ServiceNow Multi-Row Variable Set data in Moveworks notifications1. New

    SummaryMoveworks ticket and approval notifications do not display Multi‑Row Variable Set (MRVS) data from ServiceNow catalogue items. This leaves approvers without key context.ImpactLimited visibility for access requests using MRVS Extra friction opening ServiceNow to review details Slower approvals and reduced confidence in notificationsRequestAdd support to parse and render MRVS rows inline in Moveworks notifications so approvers can make informed decisions without leaving Moveworks.If MRVS is used in your ServiceNow environment, please upvote.I’ve already been down the support route and they encouraged me to raise a product idea.

    0
    afleury
    Forum|Forum|1 month ago

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