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Employee
Dec 11, 2025 10:40 PM UTC
6. Delivered

Content Activity: Form & KB Support

Related products:Tool Studio
Configure KB snippets and forms directly within conversational processes.

    3 replies

    Known Participant
    Dec 12, 2025 10:25 PM UTC

    Can we get a little bit more what the idea is on this one? It sounds very interesting.

    Ajay Merchia
    Community Manager
    Dec 15, 2025 8:32 PM UTC

    We had the ability to attach KB snippets & forms to the end of Paths back in Agent Studio Classic. This lets you access indexed knowledge & forms from your enterprise systems and have your plugin present it to the user.

    Community Manager
    Mar 3, 2026 1:21 AM UTC

    You can read more about it here.