As an admin, I would love if I were able to do additional things within Knowledge Studio. Such as:
- Enabling an admin to mark a suggestion as completed, not applicable, notes, etc. so we don’t have to try and remember which ones we have already worked.
- See history of items we have marked completed, etc. so that we can look at the history of what has been taken care of.
- More of an interactive “To-Do” view or “Task” oriented view would be helpful when filtering what suggestions we are able to actually turn into KBAs, and what suggestions are not applicable.
Thank you for all you do!
