Get the latest on the product releases and roadmap updates to stay up to speed on all the exciting new features our teams are working on! Roadmap plans and any forward looking statements are shared under NDA and subject to change without notice.
We also encourage you to check out the monthly release notes for details on past product updates.
AI Assistant
World Knowledge App - Available Now (for customers on EmployeeWorks and Standalone SKUs)
Users can search and synthesize information from public web sources, upload files, and get help with editing and writing.
Channel Resolver - Controlled Availability in June 2026
Users experience the Assistant responding to channel messages and live agent hand-offs in their Direct Messages.
Slack Chat Threads - Controlled Availability in June 2026
Introduces chat threading for a clean, modernized experience
Slack Native Popup & Global Actions - Controlled Availability in May 19
Users will now see references pages popup within Slack
Agentic Reasoning Engine
Tool Response Rendering Improvements (dates below)
CA: May 15 - 18
Standard: May 18 - May 20
Basic: May 20 - May 25
Users will see streamlined output from the Assistant
Note: Because this feature impacts the underlying ML we will be rolling it out using the tiers described in the Model Upgrade Program. You can read more about that program here.
Enterprise Search
Enterprise Search Plugin Migration + MLS - Available Now
Customers unlock scale with max capacity connectors and experience, improved relevance quality and more reliable results for all non-English speaking users
MLS for Files - Available Now
Users can now ingest non-English files
Vetted Answers - Available Now
Users now see answers that have been vetted by the organization, as accurate and high quality, at the top when asking the Assistant a question.
Search Analytics - Coming June 20, 2026
Users will be able to track search metrics, user trends, and trending topics to better understand the quality of information
Self Service/Setup
Identity 2.0 - Available Now
Users can now ingest users from external systems in minutes instead of hours
Manual User Management - Available Now
Partner Development Instance users can now test plugins and connectors without SSO or identity ingestion dependency
Partner Development Instance Offboarding - Coming in June 2026
PDI users can now automate the org lifecycle management to scale partner enablement
Self-Serve Validation Failure Alerts - Coming in June 2026
Partners can now independently diagnose and resolve ingestion blocking scenarios for Users & Forms.
Note: KB, Access Groups, and FAQ Resources are currently out of scope.