We’d like to see MoveWorks leverage the content added to resolved tickets to solve similar issues going forward. Instead of having to create a Knowledge Article and formally document the work around or solution, it would be more effective to just use the knowledge from the agents captured in the ticket. Preferably working with Jira Service Management.
1. New
Use Resolved Tickets as source for Knowledge
+1Sign up
Already have an account? Login
For current customers who manage their engagement with Moveworks, please login or create your account with the customer button below. For Moveworks Partners, please login or create your account with the partner button below.
For Customers with access to 'MyMoveworks' Log in for Moveworks Partnersor
Login to your Moveworks Community
No account yet? Create an account
For current customers who manage their engagement with Moveworks, please login or create your account with the customer button below. For Moveworks Partners, please login or create your account with the partner button below.
For Customers with access to 'MyMoveworks' Log in for Moveworks Partnersor
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.