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6. Delivered

Triggers: NLU - Negative examples

Related products:Agent Studio
  • February 20, 2024
  • 15 replies
  • 190 views

yagarwal
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Key Dates

  • Preview: August 2024

 

What is it

  • Expands generative intent support to Queries & adds support for Smart Extraction. This is a Creator Studio triggering enhancement.

 

Features

  • Negative Queries examples: Configure negative examples in Queries to prevent over-triggering & disambiguate similar use cases.
  • Smart extraction support: Specify good examples for your slots to improve extraction.

15 replies

yagarwal
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  • Author
  • Employee
  • February 20, 2024

We are making final changes to expose the new intents support in the UI. Aiming to launch in early March.


Ajay Merchia
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  • Community Manager
  • February 20, 2024
1. New2. On Roadmap

yagarwal
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  • Author
  • Employee
  • March 7, 2024

We’re still on track for Preview release in March!


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  • Known Participant
  • March 22, 2024

Excited about this one!


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  • Known Participant
  • April 1, 2024
  1. Did the preview release go as scheduled?
  2. When do we expect to see this in full release?

yagarwal
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  • Author
  • Employee
  • April 2, 2024

Hey @Matt Stimmel due to an increased focus on Workflows & Plugin Builder -- we will be launching Generative Intents V2 to Preview in April instead. We appreciate your patience. 


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  • Known Participant
  • May 3, 2024

Is there an update on this?  Or should we just plan on seeing this when workflows and plugin builder come along?


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  • Known Participant
  • May 15, 2024

hey, checking in again - is there an update?

We have a rogue CS Query that keeps triggering when it shouldnt - we’d like the ability to reign it in


yagarwal
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  • Author
  • Employee
  • May 17, 2024

Yes @Matt Stimmel apologies about the delays here. This feature rollout date has been deferred in favor of building workflow plugins (launch date is now marked TBD -- instead of March).

Workflow plugins will be rolled out with the generative intents v2 experience by default. We are still tracking this feature for Queries & will update the rollout timeline once we can prioritize it.

Thanks for your patience!


yagarwal
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  • Author
  • Employee
  • August 2, 2024

Update: The capability is on-track to be released to Preview by August.


Ajay Merchia
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  • Community Manager
  • August 31, 2024
2. On Roadmap6. Delivered

yagarwal
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  • Author
  • Employee
  • August 31, 2024

We just released this capability to Preview! 🔥

 

Key behavior:

  • Both Paths & Queries now support negative triggering examples! Negative examples are guaranteed to never trigger.
  • Add as many +ve & -ve triggering examples to each plugin (no upper limit).
  • End-user triggering is more accurate than before. 

 

Please check it out & let us know what you think.


hundleymf
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  • Inspiring
  • September 4, 2024

For the new Creator Studio Query Triggering enhancement, when I choose what is to trigger, do I have to select any of these options below?

Can I leave it be at ‘Slot Identification is correct’? 

What happens if I do, does it trigger on the entire sentence or is it selecting parts of the sentence like it was before this enhancement?

 

 


yagarwal
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  • Author
  • Employee
  • September 10, 2024

@hundleymf in your screenshot no slot is selected (since {{query}} is not identified). That means the configured utterance will trigger your query plugin but no slot will be extracted.

 

If you think a specific slot should be extracted from this utterance, you should select “Another part of the utterance should be identified” & type the relevant slot value.

 

You can choose to leave it as it is if you don’t think a slot should be getting extracted. Let us know if you have more questions.


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  • Known Participant
  • September 16, 2024

Thank you! We noticed this the other week. It takes a little longer to create example utterances but this interface change makes it easier for me to configure slot extraction and triggers to work as i would expect them to. 

Thank you! 
-Anthony