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7.0 Duplicate

Slot Resolvers: Custom Data Types

Related products:Agent Studio
  • August 2, 2024
  • 4 replies
  • 131 views

Ajay Merchia
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Key Dates

  • Limited Preview: April 2025

What is it

  • Convert unstructured user input to a structured system value

Features

  • Custom Data Type Resolution - Create custom data types that automatically convert user inputs into structured objects your system understands (e.g., "my next meeting" → GoogleCalendarEvent, "my salesforce account" → SalesforceAccount)
  • Multi-Parameter Resolution - Build powerful resolvers that can extract multiple pieces of information from a single user input (e.g., "create a high-priority bug ticket for the mobile app" → {priority: high, type: bug, component: mobile})
  • Contextual Understanding - Resolve ambiguous inputs based on conversation context and user preferences (e.g., resolving "John" to the correct JiraUser based on recent mentions or team membership).
  • Validation & Error Handling - Automatically validate resolved values and gracefully handle ambiguous or incorrect inputs with user-friendly clarification prompts.

 

Some relevant documentation:

4 replies

Ajay Merchia
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  • Author
  • Community Manager
  • August 2, 2024
1. New2. On Roadmap

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  • Known Participant
  • September 16, 2024

We’re finding more use cases for queries that could benefit from more slots.

For example, if a customer is searching for a LAB with 3d-printing capabilities at our Washington DC location it would be great for our coliplot to extract both slot values and return results meeting both search parameters.


Ajay Merchia
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  • Author
  • Community Manager
  • April 16, 2025
2. On Roadmap5. Limited Preview

Ajay Merchia
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  • Author
  • Community Manager
  • June 14, 2025
Updated idea status5. Limited Preview7.0 Duplicate
Idea merged into:

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