Slot Resolvers: Custom Data Types

Ajay Merchia · 2024-08-02T07:55:41+00:00

Key DatesLimited Preview: April 2025What is it Convert unstructured user input to a structured system value FeaturesCustom Data Type Resolution - Create custom data types that automatically convert user inputs into structured objects your system understands (e.g., "my next meeting" → GoogleCalendarEvent, "my salesforce account" → SalesforceAccount) Multi-Parameter Resolution - Build powerful resolvers that can extract multiple pieces of information from a single user input (e.g., "create a high-priority bug ticket for the mobile app" → {priority: high, type: bug, component: mobile}) Contextual Understanding - Resolve ambiguous inputs based on conversation context and user preferences (e.g., resolving "John" to the correct JiraUser based on recent mentions or team membership). Validation & Error Handling - Automatically validate resolved values and gracefully handle ambiguous or incorrect inputs with user-friendly clarification prompts. Some relevant documentation:https://help.moveworks.com/docs/data-types https://help.moveworks.com/docs/resolver-strategies https://help.moveworks.com/docs/slots#slot-data-types

Related products:Tool Studio

4 replies
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Key Dates

Limited Preview: April 2025

What is it

Convert unstructured user input to a structured system value

Features

Custom Data Type Resolution - Create custom data types that automatically convert user inputs into structured objects your system understands (e.g., "my next meeting" → GoogleCalendarEvent, "my salesforce account" → SalesforceAccount)
Multi-Parameter Resolution - Build powerful resolvers that can extract multiple pieces of information from a single user input (e.g., "create a high-priority bug ticket for the mobile app" → {priority: high, type: bug, component: mobile})
Contextual Understanding - Resolve ambiguous inputs based on conversation context and user preferences (e.g., resolving "John" to the correct JiraUser based on recent mentions or team membership).
Validation & Error Handling - Automatically validate resolved values and gracefully handle ambiguous or incorrect inputs with user-friendly clarification prompts.

Some relevant documentation:

Ajay MerchiaAuthor

Community Manager

1. New→2. On Roadmap

A

alopez

Known Participant

We’re finding more use cases for queries that could benefit from more slots.

For example, if a customer is searching for a LAB with 3d-printing capabilities at our Washington DC location it would be great for our coliplot to extract both slot values and return results meeting both search parameters.

Ajay MerchiaAuthor

Community Manager

2. On Roadmap→5. Limited Preview

Ajay MerchiaAuthor

Community Manager

Updated idea status5. Limited Preview→7.0 Duplicate

Idea merged into:

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