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New Participant
December 19, 2024
4. Future Consideration

Include option to remove "thinking" process

  • December 19, 2024
  • 17 replies
  • 402 views

The visual created by the “thinking” process occurring and then being replaced by the answer/response can be jarring or distracting. I’d like to have the option to chose a single line of text such as “Working on your request. You’ll see your response here soon...” or simply responding with an emoji to show that the bot has your request. 

17 replies

Kevin Mok
Community Manager
May 13, 2026

Hey ​@DIANA.TWC - The text streaming should fix the issue, but currently that enhancement was only applied to the web assistant. We will be adding streaming to Teams, but that's coming in H2. 

DIANA.TWC
Inspiring
May 13, 2026

@Kevin Mok - the experience looks the same on the web for us.

 

May 27, 2026

@Kevin Mok - the experience looks the same on the web for us.

 

we see the same experience in assistant on the web

andrew.mairena
Community Manager
June 5, 2026

Hello ​@DIANA.TWC  and ​@lana.parmit - I want to clarify on the change made to the experience. 
- Text Response Streaming is fully live for all Web products, including Embedded Assistant, Assistant on Web, and EmployeeWorks Web experience. Once the thinking messages are done, then the Assistant will stream the response.

- Streaming; however, wasn’t applied to the thinking messages. This is why the experience remained the same there.

I also want to confirm that there is no customizability to thinking messages as well. In our backlog is a plan to improve the thinking messages, but no ETA.

 

@Kevin Mok - the experience looks the same on the web for us.

 

we see the same experience in assistant on the web

 

Community Manager
June 10, 2026
Updated idea status2. On Roadmap4. Future Consideration
Kevin Mok
Community Manager
June 24, 2026
The following idea has been merged into this idea:

All the votes have been transferred into this idea.
DIANA.TWC
Inspiring
August 13, 2026

@andrew.mairena ​@Kevin Mok we have finally seeing the change in the web platform, our stakeholders are wondering if the same change will be coming to Teams soon. Have there been any updates on timeline for this idea?