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New Participant
December 19, 2024
4. Future Consideration

Include option to remove "thinking" process

  • December 19, 2024
  • 17 replies
  • 402 views

The visual created by the “thinking” process occurring and then being replaced by the answer/response can be jarring or distracting. I’d like to have the option to chose a single line of text such as “Working on your request. You’ll see your response here soon...” or simply responding with an emoji to show that the bot has your request. 

17 replies

kyril.remillard
Community Manager
January 27, 2025

Thank you for submitting your Product Idea. We understand this is not currently supported and we appreciate your feedback. Please keep up to date with our latest release notes here.

We encourage other community members to thumbs up and comment on this idea. These signals help us determine what kind of features are popular amongst our users as we continue to build and improve our product.

DIANA.TWC
Inspiring
October 2, 2025

Hi ​@kyril.remillard - do you have any updates on this request? If not removed, can we customize it? Like only showing a singular phrase during the loading process.

DIANA.TWC
Inspiring
November 3, 2025

@kyril.remillard - following up on the above

Kevin Mok
Community Manager
January 28, 2026

Fair feedback.

Currently this isn't customizable. The thinking indicator is there so users know the assistant is actively working on their request, not frozen. Without some visual feedback, it can look like nothing's happening.

That said, the direction we're heading is smarter than just swapping animations. We're working toward having the LLM generate contextual status messages, such as "Checking your timecard status...", instead of generic dots. That actually tells the user what's happening, which is more useful than what we currently do.

This is coming as the core experience continues to mature.

Community Manager
February 24, 2026
4. Future Consideration2. On Roadmap
Community Manager
February 24, 2026

The plan is to provide title only summaries and collapse the details of the thinking, within H1 2026.

DIANA.TWC
Inspiring
February 25, 2026

@sagarika - just to clarify, what is the name of this task on the Roadmap? 

DIANA.TWC
Inspiring
April 24, 2026

Following up on the above.

afleury
Inspiring
April 30, 2026

Moveworks Product Updates - April 10 | Community mentions text streaming coming April 29th where “Users will experience natural feeling responses that gradually unfold” - might be related? There wasn’t any examples that I could find under the product idea Text Streaming | Community.

DIANA.TWC
Inspiring
May 13, 2026

@afleury unfortunately it doesn’t seem that was part of the solution. We are still experiencing the tower of ‘steps’ instead of a summary.