Skip to main content
Question

Some KA's article links not showing in VIC

  • March 4, 2025
  • 1 reply
  • 4 views

Forum|alt.badge.img+1
  • Participating Frequently

I updated an KA and now VIC seems to no longer show the articles link instead have replaced them with (1), The top “ I need monitor replace” shows the link to complete Computer Accessories Request but the bottom for headset issue is missing the line to reach out to the IT support and the only way you can see this option is click on (1). This will cause an issue with our customer, how can restore the link in the article? 

 

 

1 reply

Forum|alt.badge.img+1
  • Author
  • Participating Frequently
  • March 25, 2025

@RitwikRaj