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Moveworks Custom plugin

  • June 15, 2026
  • 5 replies
  • 26 views
A

Hello All,

 

I have created a custom plugin in Moveworks Sandbox environment and also published that plugin

But I’m unable to see in the Marketplace to run the plugin

 

Please suggest me how to run the plugin and develop a bot like solution?

5 replies

Kevin Mok
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  • Kevin Mok
  • Community Manager
  • June 15, 2026

Hi ​@Animesh1994 - have you not set up the web app, so you can talk to the assistant?

A
  • Animesh1994
  • Author
  • New Participant
  • June 16, 2026

Hi ​@Kevin Mok , Thank you for this, yes I do have this set up but looks like I’m missing chat platform action to install the bot.

I’m using this below set up to connect with service now

Adding Embedded AI Assistant to ServiceNow | Moveworks

Can you please guide who can help to enable that chat platform option

Kevin Mok
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  • Kevin Mok
  • Community Manager
  • June 16, 2026

I am not understanding your question ​@Animesh1994 - your picture shows the chat platform

A
  • Animesh1994
  • Author
  • New Participant
  • June 17, 2026

Hi ​@Kevin Mok , Yes chat option is open for me, but where we configure bot that Manage chatbot option is not available. Ideally it should be available in this chat assistant or please suggest where we can see this manage chatbots option? Chat Platforms > Manage Chatbots 

Kevin Mok
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  • Kevin Mok
  • Community Manager
  • June 17, 2026

​@Animesh1994 it should be available in MW Setup not assistant.

 

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