I am trying to send a notify message with a mailto link as part of the template but the link isn’t rendering properly. Trying to understand why. Other links in the message are rendering properly.
I thought it may be the ** in the hyperlink text but its the same result without it. I saw another post mention mailto so I thought this should work but their approach was with the message coming from a variable in HTML and being manipulated back to the normal text whereas I want the template to include it each time as normal. Agent Architect also says that the normal markup hyperlink format should work.

