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Generic Approval Template Issue

  • November 25, 2025
  • 2 replies
  • 38 views

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Hello,

 

We are facing an issue with the MW generic approval template(mw.create_generic_approval_request). We are able to build the approval request successfully, but when we trigger it to the user, the notification contains the header as approval_details. Whatever we pass as “approval_details” appears as the header. This is fine when we add one or two lines of approval details, but when we add a list of information for approval, it looks bad for the end user and it’s duplication values

Is there any way to eliminate or truncate these details in the header?

 

 

Best answer by Saranya M

Hello,
The issue has been resolved by updating the 'title' field. Thank you, team, for the quick fix!

2 replies

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  • Author
  • Inspiring
  • Answer
  • December 9, 2025

Hello,
The issue has been resolved by updating the 'title' field. Thank you, team, for the quick fix!


  • Community Manager
  • December 9, 2025

Glad it was resolved, Thanks for confirming @Saranya M