We're excited to announce Configuration Change History, now available in Moveworks Setup under Advanced Tools → Troubleshooting Apps → Configuration Change History.
📋 What Is Configuration Change History?
Configuration Change History gives you complete visibility into every configuration change made in your Moveworks environment. You can see exactly who changed what, when, and compare the before and after versions side by side.
✨ Key Features
- Time-range search — Filter changes by date range (defaults to last 2 days; supports up to last 30 days)
- Configuration filter — Search by specific config name, or leave empty to see all changes across your environment. Please note that these configuration names are at the page level and will not directly map to the Moveworks Setup left-nav tab. Use this table to find the relevant Configuration Name in the drop-down.
- Version history table — Timestamp, config name, version number, change type, and the user who made the change
- JSON diff view — Click any entry to see a side-by-side comparison with added, removed, and modified fields highlighted
- Full attribution — The User column shows the email of whoever made the change, whether that's your admin team, a partner, or Moveworks.
🚀 Common Use Cases
| Scenario | How It Helps |
|---|---|
| Something broke after a change | Set your time range to just before the incident, scan for recent changes in configurations, and identify what was changed and who made the change |
| Preparing for go-live | Audit recent changes to confirm everything was configured as intended |
| Unexpected bot behavior | Pull up the relevant config and review its change history for a timestamped answer |
| Compliance or access review | Document who made changes and when to support internal audits |
| Verifying partner-led changes | Confirm exactly what was modified after an implementation |
📖 Learn More
Full documentation, including a complete Configuration Name Reference : https://docs.moveworks.com/service-management/moveworks-setup/troubleshooting-hub/config-change-history
