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vpawar
Community Manager
August 20, 2026
Product update

New interaction type in the Data API: INTERACTION_TYPE_USER_ATTESTATION

Related products:Analytics
  • August 20, 2026
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What's new

When a user accepts an attestation—a user acknowledgment form shown based on attestation form that is configured, the tracking of these interaction will be now available in the Data API.

You can use this data to report on:

  • Who accepted the attestation
  • Which form they attested to
  • When they accepted it

This change is not merged yet and will be added to Data API by 27th August 


What you'll see

Attestation acceptances appear on the interactions endpoint with the following fields:

Field Value
type INTERACTION_TYPE_USER_ATTESTATION
actor user
detail.detail Name of the attestation form, for example Acceptable Use Policy
created_time When the user accepted the attestation

 


Conversation records

A corresponding record also appears on the conversations endpoint with:

type = CONVERSATION_TYPE_USER_ATTESTATION

Attestations happen outside a normal chat. This conversation record exists only to ensure that each attestation interaction remains linked to a conversation through conversation_id.
 

Reporting note: If you track overall conversation or interaction volume, filter out these attestation types so your existing engagement metrics remain unchanged.