Get the latest on the product releases and roadmap updates to stay up to speed on all the exciting new features our teams are working on! Roadmap plans and any forward looking statements are shared under NDA and subject to change without notice.
We also encourage you to check out the monthly release notes for details on past product updates.
AI Assistant
GPT 5.0 Integration
- Enhanced AI capabilities with GPT 5.0 (Coming in Sept)
- Benefits include better planning of complex queries and utilization of built-in and custom plugins, among others.
- Read more in our blog post here.
Live Agent Updates
- Enhanced live agent experience
- Added the display of live agent images & names in Slack (September ETA)
- Fixed Transcript download for Slack (Aug 25)
- Added an “Exit Live Chat” button (Sept 3)
- Shortened Progress Updates for Slack & Teams (Aug 29)
UX Update for Web Interfaces (Web Consolidation)
- Our web interfaces, specifically the Embedded Assistant and “Standalone Assistant” will get a UX Update in September. The new UI will now be consistent with our new MW Web App Assistant experience.
QuickGPT and Brief Me are now in self-service (Aug 29)
- See how to configure both in our docs.
Structured Data Analysis
Progress has been exciting – we’re seeing SDA outperform other GenAI insights products such as PowerBI, Databricks, Excel Online, and Fourkites.
We are seeking additional highly committed customers to launch additional use cases and give us in-depth feedback.
Participating customers will need to
- Provides answers to the following:
- What does the data it look like? (Sample JSON / CSV)
- Where is the data stored?
- What are the 20 questions we want to ask / answer in this use case
- Moveworks will do a readback on the expected analysis capabilities (identifying product capabilities that need to be built as needed)
- We aim to do a POC demo during this step as well
- Codevelop the plugin in Agent Studio
- QA testing with your business stakeholders
- Launch
Read more about SDA here.
Nominate your org here.
Nominate your organization for the following Limited Preview Programs:
- Agent Studio
- Enterprise Search
- Productivity Boost
- Structured Data Analysis
- User Consent Auth
- Content Connectors
- Content Gateway
- Webhook Triggers
🚨Important Note
Feature timelines are subject to change due to various underlying factors. Please check in regularly for timely updates.
Thank you for being part of our community! If you have any questions or feedback, please feel free to reach out here.
