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kyril.remillard
Community Manager
October 8, 2026
Minor ML Upgrade

Minor ML Upgrade: Reducing Source-System Mentions in Assistant Answers - Standard Release

We've released the Reducing Source-System Mentions in Assistant Answers model upgrade to Standard customers.

When the Assistant answers from search results, it no longer names the system the content came from. Answers now focus on the content itself. Citations and source links work the same as before.

For example, you should no longer see phrases like these in answers:

  • "According to an article in ServiceNow..."
  • “Based on the information I found in Content Gateway..."


Read more about the release here.
Learn more about our model upgrade program here.