Hello Moveworks Community.
In January, we announced a major Search upgrade - the introduction of the new Enterprise Search plugin, starting with a rollout in the US and EU data center regions.
We have been working on bringing the improvements and enhancements to all of you in every region (see our previous update post here if you are interested), and we are ready to enable these updates next week!
Rollout timeline updates
The search enhancements will be rolled out across regions as follows:
- US & EU : All remaining US and EU customers on Tuesday, 4/28.
- CA : All CA customers progressively starting Thursday, 4/30 and concluding by Wednesday, May 6.
- AU: All AU customers progressively starting Thursday, 4/30 and concluding by Wednesday, May 6.
- GovCloud : All GovCloud customers progressively starting Thursday, 4/30 and concluding by Wednesday, May 6.
What's changing As previously shared, we're migrating AI Assistant to a new Enterprise Search (ES) plugin with an upgraded, scale-ready search and relevance system.
Why / the benefits
- The new plugin can search across millions of documents, delivering more relevant answers for your employees.
- This upgrade also delivers better relevance quality and more reliable results for all non-English speaking users. Employees will automatically see results prioritized for their locale and query language with no special setup required.
- It simplifies how language and geo controls work, rather than admins manually configuring boost settings and users having to explicitly set a preferred language, both become native ranking signals.
What do admins need to know? No action required. Existing manual language and geo boost settings will no longer be needed. These controls will be retired as part of this update as both will become native ranking signals.
Change to end-user experience Users will notice more relevant results and broader content coverage. Results will automatically uprank content based on the user's language and location, while not eliminating relevant content across other languages. No changes needed from employees. Users may occasionally see relevant results in a language other than their preferred language.
Also coming soon: Multilingual document search
In addition to that, we are excited to share the upcoming support for searching for non-English files in AI Assistant and Enterprise Search. Check out the post on this here.