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vpawar
Community Manager
August 4, 2026
[Product Update]

Bot friendly name tracking in Data API

Related products:Analytics
  • August 4, 2026
  • 0 replies
  • 15 views

Hello, Moveworks Community,

We’ve added a new field to the Moveworks Data API that makes the Bot Friendly Name configured in Moveworks Setup available through the API.

Starting today, the /interactions API will capture this value in the platform_name field. This allows you to capture interactions happening on specific platforms.  

To view the Bot Friendly Name configured for your chatbot, navigate to Moveworks Setup → Manage chat bots → Bot friendly name