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New Participant
February 18, 2025
1. New

Would like to be able to lookup users by a "Division" Field

  • February 18, 2025
  • 1 reply
  • 18 views

Hello,

Our company uses “Division” and “Service Areas” to define which team a user is in.  Division being the parent to the Service Area.  We have mapped Moveworks “Department” to our “Service Area” field, but learned that Moveworks does not support lookup by the “Division” field.  

Please add the ability to look up user’s by Division.  This is such a common question that users ask the bot and for it to not be able to do this is quite disappointing.  

    1 reply

    Inspiring
    February 21, 2025

    Having another employee classification field we could map to users would be helpful for sure. Both for coms and for employee experience.