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rkolady
Community Manager
Aug 5, 2026 8:19 PM UTC
2. On Roadmap

Voice Assistant

Related products:Channels

How are we improving the product?

Voice Assistant brings the Moveworks Assistant to call center integrations, giving employees a voice-based way to access enterprise knowledge, reasoning, and actions.

How does it work?

Employees interact through a supported call center experience, which connects to the Moveworks Reasoning Engine to understand requests, retrieve relevant information, and complete supported tasks.

Licensing Restrictions

To be confirmed before General Availability.

Technical Restrictions

Supported call center integrations, regions, and technical requirements will be documented as the release progresses.

Documentation

Enablement and validation documentation will be added before Controlled Availability.