Validation Errors & Trace Ids

Ajay Merchia · 2024-04-10T15:12:15+00:00

Key DatesLimited Preview: July 2024 Preview: August 2024 What is itWe heard your pain about these error messages. You will now get clear feedback from the product when an error occurs so that you know how to fix your issue and continue building your plugins. FeaturesModeled error messages: Error messages will be specific and actionable. You’ll know exactly how to fix your error without guessing & checking different configurations Updated troubleshooting docs: Our troubleshooting docs will be updated to match these error messages so you can quickly find ways to solve your issues. Trace IDs: Can’t resolve the issue? Our support team will be able to more readily find the issue that occurred with trace ids. Simply provide them in your support tickets – no need to hop on a call to reproduce each time.

Related products:Agent Studio

Forum|Forum|2 years ago
April 10, 2024
10 replies
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Key Dates

Limited Preview: July 2024
Preview: August 2024

What is it

We heard your pain about these error messages.

You will now get clear feedback from the product when an error occurs so that you know how to fix your issue and continue building your plugins.

Features

Modeled error messages: Error messages will be specific and actionable. You’ll know exactly how to fix your error without guessing & checking different configurations
Updated troubleshooting docs: Our troubleshooting docs will be updated to match these error messages so you can quickly find ways to solve your issues.
Trace IDs: Can’t resolve the issue? Our support team will be able to more readily find the issue that occurred with trace ids. Simply provide them in your support tickets – no need to hop on a call to reproduce each time.

Ajay MerchiaAuthor

Community Manager

1. New→4. Future Consideration

Ajay MerchiaAuthor

Community Manager

We met to review this feature. We will likely prioritize strong UI error messages with the new infrastructure for the Plugin Builder.

Ajay MerchiaAuthor

Community Manager

4. Future Consideration→2. On Roadmap

Ajay MerchiaAuthor

Community Manager

This feature is now on our roadmap! Check out the details in the updated post and let me know what you think.

Ajay MerchiaAuthor

Community Manager

Hey folks, this feature is just around the corner. We’ll be launching it to all customers shortly in early July.

Ajay MerchiaAuthor

Community Manager

2. On Roadmap→5. Limited Preview

Ajay MerchiaAuthor

Community Manager

Starting today, every error message thrown in Creator Studio will be highly specific and highly actionable. This is entering Limited Preview, but will be enabled automatically for ALL customers.

Every known error message will have recommended instructions on how to fix the issue (+ links to docs when the issue is more nuanced)
We’ve completely refreshed our troubleshooting guides in the docs site to support those nuanced issues.
Error messages will have in-depth details. So instead of “API Request Failed,” you’re going to get the entire API response and you can debug your APIs right there.
And if there’s ever an error message we don’t recognize, there will be a “trace ID” that a developer can share with support, so we can quickly find the internal logs to help them debug. (Don’t worry, we’re gonna track these and eliminate them)

We’ll also make some additional adjustments during LP to improve error message clarity & docs site.

Stay tuned folks!