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New Participant
May 30, 2024
4. Future Consideration

To add 'Stop' keyword which has capabilities of 'Cancel' keyword

  • May 30, 2024
  • 2 replies
  • 15 views

When we try to raise ticket through bot, and in the middle of the process if user wants to discontinue, user usually enter ‘cancel’ and bot stops the process. How about also adding ‘stop’ keyword which has the capabilities of cancel.

2 replies

kyril.remillard
Community Manager
June 6, 2024

Thank you for submitting your Product Idea. We understand this is not currently supported and we appreciate your feedback. Please keep up to date with our latest release notes here.

We encourage other community members to thumbs up and comment on this idea. These signals help us determine what kind of features are popular amongst our users as we continue to build and improve our product.

kyril.remillard
Community Manager
June 6, 2024
1. New4. Future Consideration