Ticket updates for channel resolver

Forum|Forum|1 year ago
December 11, 2024
1 reply
21 views

I noticed that when I asked for a ticket update in the channel resolver, Echo is unable to respond. However when I ask the same question via DM, it can reply to me. Moveworks support confirmed that this is expected behaviour but it would be great if we could get ticket updates in the channel resolver as well.

Next Gen AI Assistant
Feature Idea
channel resolver

kyril.remillard

Community Manager

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