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September 18, 2024
4. Future Consideration

Teams content ingestion

Related products:Agent Studio
  • September 18, 2024
  • 2 replies
  • 25 views

There is a lot of undocumented knowledge passed around in Microsoft Teams.

I would like to have the bot review Teams channel:

  • Chats for resolutions to a user’s technical support issue
  • Files for resolutions or resources that would help someone resolve an issue 
  • SharePoint sites for the same information

This data could only be shared within a company and must include a disclaimer stating it is not to be shared with anyone else.

2 replies

kyril.remillard
Community Manager
September 27, 2024

Thank you for submitting your Product Idea. We understand this is not currently supported and we appreciate your feedback. Please keep up to date with our latest release notes here.

We encourage other community members to thumbs up and comment on this idea. These signals help us determine what kind of features are popular amongst our users as we continue to build and improve our product.

kyril.remillard
Community Manager
September 27, 2024
1. New4. Future Consideration