4. Future Consideration
Teams content ingestion
There is a lot of undocumented knowledge passed around in Microsoft Teams.
I would like to have the bot review Teams channel:
- Chats for resolutions to a user’s technical support issue
- Files for resolutions or resources that would help someone resolve an issue
- SharePoint sites for the same information
This data could only be shared within a company and must include a disclaimer stating it is not to be shared with anyone else.