Employee

6. Delivered

Slots: Entity resolution via Queries (fka. Query-triggered Paths)

Related products:Agent Studio

Forum|Forum|2 years ago
February 20, 2024
23 replies
601 views

Key Dates

Limited Preview: Jan 2024
Limited Preview: Aug 2024
Preview: Q3 2024

What is it

Use a Queries plugin to resolve an entity needed and provide the object to a Path plugin

Features

Use Queries to help complete Paths: Use a Queries plugin to resolve an entity needed and provide the object to a Path plugin
Pass slots reliably: Pass data from your Query response to your Path actions.

Enrollment in Limited Preview

Enroll in the feature through the “Experimental Features” tab in Creator Studio

Ajay Merchia

Community Manager

1. New→2. On Roadmap

yagarwalAuthor

Employee

We’re adding ability to easily pass slots & define actions that don’t depends on records returned by the API. Aiming for a Preview early March.

yagarwalAuthor

Employee

We’re still on track for Preview release in March. Stay tuned.

DIANA.TWC

Inspiring

Hi @yagarwal - This is great news; it has been a long awaiting feature for us. Will I be able to build multiple APIs (fetching different fields of information) within the same query? This is an HR use case we are looking into.

yagarwalAuthor

Employee

Thanks @DIANA.TWC -- we’re excited to bring this feature to your team.

Fetching & displaying information from multiple APIs will be possible using Workflow Plugins. View the roadmap item here!

DIANA.TWC

Inspiring

That is perfect, thank you for sharing @yagarwal. How can we sign up for the preview this month?

yagarwalAuthor

Employee

Hey Diana, Preview = launch for all customers. You will see the experience available in your environment automatically when we go to Preview!

yagarwalAuthor

Employee

Due to an increased focus on Workflows & Plugin Builder -- Query-triggered Paths is currently on-hold (previously April). We appreciate everyone’s patience.

J

Jresor

Participating Frequently

Is this something we could get the preview turned on for @yagarwal ?

yagarwalAuthor

Employee

Yes @Jresor we have opted you in to the Limited Preview & enabled the feature for you. Please review our docs on how to setup Query triggered Paths.

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