Servicenow standard approvals notification with a clear reason for the approval

Hey team,

Would like to improve the servicenow standard approval request notification being sent to users:

Currently the notification comes without a way to tell the users what the approvals are for, it simply shows the Request ticket where the approval is necessary. In instances where a request would need multiple approvals the user will never know at what stage is the approval being asked for.

• Firstly, the notification shows the “requested by” at the top of the notification, which is pointless because the user who opened the request is always the bot so it will never be different, unless the users fill the request outside the bot then it would show who opened it. This would be better served by using the requested for value instead.
• In instances where multiple approvals are needed on a single request, we want to let the user know what the approval is about without changing the Request record, this could be done by utilizing the sysapproval_approver short description of the approval record, which would describe what the approval is about for each approval request 

We need to be able to let users know not only from which request the approval is necessary for, but also letting them know what the approval is about. In approval record in Servicenow, theres short description which could be used for this (sysapproval_approver table)