4. Future Consideration
ServiceNow Social QA
Within ServiceNow, there are two tables kb_social_qa_question and kb_social_qa_answer. The questions are posed from the kb_social_qa_question table and when answered, they have a corresponding record on the kb_social_qa_answer table. Once answered, the question can be set to Accepted (true/false). Would love to be able to ingest these questions and answers.