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May 2, 2024
4. Future Consideration

Service Specific Roles and Alerts

Related products:Knowledge Studio
  • May 2, 2024
  • 2 replies
  • 24 views

In Knowledge Studio we need an ability to alert our service teams to consider a recommendation. Knowledge management ownership is with individual service teams and we need a way to empower them to use the capabilities for their specific service within Knowledge Studio

This Service specifc roles is also something we would like to see in EXI and Bot Analytics.

2 replies

kyril.remillard
Community Manager
May 3, 2024

Thank you for submitting your Product Idea. We understand this is not currently supported and we appreciate your feedback. Please keep up to date with our latest release notes here.

We encourage other community members to thumbs up and comment on this idea. These signals help us determine what kind of features are popular amongst our users as we continue to build and improve our product.

kyril.remillard
Community Manager
May 3, 2024
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