Sentiment Feature : Understand tone and what employee entered

Forum|Forum|2 years ago
May 5, 2024
2 replies
23 views

Has a Sentiment feature in the Bot where it detects if People are upset with the technology, this would make follow-up easier

EX. CUSTOMERS SAYS, “DON’T LIKE NAVI” – It stops searching and alert team (RATHER THAN HAVING TO SEARCH FOR IT)

kyril.remillard

Community Manager

1. New→4. Future Consideration

kyril.remillard

Community Manager

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