Moveworks Analytics currently shows user inputs and bot responses in plain text. While this level of visibility is extremely helpful for developers investigating unexpected bot behavior or addressing negative user feedback, exposing raw conversation text can create privacy and compliance concerns.
Submitting this as a proposal to introduce native, configurable data redaction and masking capabilities within the Moveworks platform for raw interaction logs and analytics dashboards.
Suggested capabilities would include:
Built in regex based and AI driven entity detection to automatically identify and redact common sensitive information, such as salary details, performance ratings, and similar confidential data.
The ability for tenant administrators to define custom regex patterns, keywords, or rules tailored to their organization’s specific privacy and compliance requirements.