Self-Serve Validation Failure Alerts
How are we improving the product?
Validation failures can block user and form ingestion when Moveworks detects an unexpected data change. Previously, admins and implementation partners had limited context about what failed and often needed help from Moveworks teams to validate expected changes.
Self-Serve Validation Failure Alerts bring detailed, actionable alerts into Moveworks Setup. Admins and partners can understand the affected resource, review why validation failed, and resolve supported failures directly—reducing implementation delays and reliance on support.
How does it work?
- When a supported user or form ingestion validation fails, Moveworks creates an alert in Moveworks Setup with details about the change and its impact.
- The admin or partner reviews the alert and determines whether the data change was expected.
- For supported expected changes, they can override the validation failure, provide a justification, and confirm the action.
- If the change was unexpected, they can use the troubleshooting guidance to identify and fix the underlying configuration, permission, credential, or source-data issue.
- Override actions are recorded for auditability, and future validation runs use the accepted data as the new baseline.
Licensing restrictions
This capability is available to customers with access to Moveworks Setup. Users must have the appropriate administrative permissions to review and resolve alerts.
Technical restrictions
- The initial self-serve override scope covers supported validation failures for user identity and forms ingestion.
- Not every validation failure can be overridden. Alerts that indicate unsafe or invalid data must be corrected through troubleshooting.
- An override confirms that the detected change is expected and cannot restore the previously indexed data.
Documentation
Learn how to investigate validation alerts and resolve common causes in the Moveworks Setup Alerts Troubleshooting Guide.