Request for Enhanced Identity Alert Information

Hi Moveworks Team,

I hope this message finds you well!

I would like to request more detailed information regarding the Identity alerts in the Moveworks setup. Specifically, when a "User validation failed" alert occurs, it would be helpful to understand that this is due to a duplicate user account being detected.

Currently, the alerts do not provide information about the specific user identified as a duplicate, which necessitates reaching out to Moveworks support for clarification. This situation halts the user profile refresh cycle until the duplicate is resolved, which can delay welcome notifications for new joiners in the Teams bot and limit their ability to utilize the bot effectively.

Is this enhancement something that Moveworks is currently addressing or considering for the future roadmap?

Thank you for your attention to this matter. I look forward to your response!

Best regards,
Simon Vassallo