Remove the feedback buttons from welcome message

Forum|Forum|1 year ago
May 23, 2025
1 reply
25 views

Request to remove the feedback button (thumbs up and down) from the initial greeting/welcome message sent by the AskNina bot.

S

slistak

Employee

Hi Deeksha,

At this time, the thumbs up/thumbs down icons on campaign messages are not customizable, as they are part of the default system feedback mechanism. However, you can edit the buttons included in the message itself. This allows you to customize or remove the visible buttons shown to users in that specific campaign.

If you'd like to modify the user experience further or have a specific use case in mind, feel free to share more details - we're always looking for feedback to help guide future improvements.

Scott

Sign up

If you're a Moveworks customer, you can click the SSO button below to login-even if it's your first time. Everyone else can use email or click create an account above to register.

Login or create an account

If you're a Moveworks customer, you can click the SSO button below to login-even if it's your first time. Everyone else can use email or click create an account above to register.