Reference form/Knowledge Base suggested by the bot in the ticket

Forum|Forum|1 year ago
December 11, 2024
1 reply
23 views

Currently the bot only inputs the conversation with the user in the ticket. This does not necessarily include a link to the form or Knowledge Base that were suggested. The latter would be helpful to determine if the bot is rendering the correct info.

Bot Functionality
ticketing
Next Gen AI Assistant
Feature Idea

kyril.remillard

Community Manager

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