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New Participant
Jun 13, 2025 12:44 PM UTC
1. New

Option to see original text for Employee Comms (with MLS enabled)

Related products:AI Assistant

We’ve gotten feedback that while using multilingual support, targeted employee communications sent via our bot don’t translate as well, “Some of the translations are very literal and in the context they don't make much sense or they can easily confuse people”.

The user suggested that for employee comms messages that are translated that there be a visible option/button to “Show original message” or something similar.