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4. Future Consideration

Option to Duplicate - Plug ins, compound actions, http actions, conversational processes...

Related products:Agent Studio
  • November 7, 2025
  • 5 replies
  • 38 views
J
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Hi community,

I don’t know if it is just me but I often have many similar use cases where just one or two variables change... because we need a static process flow on our conversational process.

would be nice to have the option to duplicate a Plug in, compound action, http action, conversational process.  I would go to more options button and click duplicate.

This would save a lot of time in the development of the use cases.

I know its possible to export and import full plug ins - but this create many duplicated actions and its a bundle - you import all of the items.

I think this would be a quick win for you guys to implement and a must have! :)

thank you

jpasd96

5 replies

samujala
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  • samujala
  • Employee
  • December 1, 2025

Hi ​@João Durand,

Thank you for submitting this feature idea! I totally understand how a duplicate option would be useful. We will add this to our backlog. Please let me know if you have any other ideas or questions!

 

Best,
Somu Amujala

    Derrick
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    • Derrick
    • Inspiring
    • February 16, 2026

    I found this because I was looking for a way to duplicate a conversational process. I don’t really want to mess up the working plugin for minor (or any) improvements

      Derrick
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      • Derrick
      • Inspiring
      • February 16, 2026

      As a follow-up, I just made some changes, then edited the name of the conversational process, and saved it. It did change my old one. 

        hundleymf
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        • hundleymf
        • Inspiring
        • February 16, 2026

        Would love to know how to do this also, I know we can import, but often we don’t need everything, but the conversational process, or a script action, one or two items from the use case. 

        Human by Day, Chatbot Whisperer by Night! 🤖
          Derrick
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          • Derrick
          • Inspiring
          • February 16, 2026

          And the copy within a conversational process doesn’t seem to allow you to paste it into a new one, only within the same CP.

           

          The ‘Paste Copied Block’ is greyed out. (Only available when still in the same CP)

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