Current Issue: Senior Leader with direct reports asks MW bot a question about his/her level using a query like “Am I manager”. MW bot responds with “No, you’re not” while in reality that person is of course a manager.
Expected behavior” Since bot doesn't know level of that person, as user’s role details are not mapped -bot should respond with “I don’t have that information”.
It is ultimately a bad user experience when bot serves incorrect information. Support says this current behavior is expected as bot not having manager information assumes that user is not a manager.