When an employee shares a thumbs down feedback, it would be great if a comment/description was required so that we can more swiftly action the feedback. Many employees are sharing feedback without a comment, and with current NGCP analytics, it’s difficult to associate the feedback with the specific interaction data. Thanks!
4. Future Consideration
NGCP Get Help: Make Comment Mandatory for Negative Feedback
+3
Thank you for submitting your Product Idea. We understand this is not currently supported and we appreciate your feedback. Please keep up to date with our latest release notes here.
We encourage other community members to thumbs up and comment on this idea. These signals help us determine what kind of features are popular amongst our users as we continue to build and improve our product.
1. New→4. Future Consideration
Hello, is there any update on this? We would like to make the negative feedback mandatory after a thumbs down.
+3+1 to the above. We would still very much like this field mandatory. Thanks!
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