I am thinking few feature for moveworks web app. I am totally imagining how our IThelp page will be replaced with moveworks web app.
- section for announcements , employee comms,
- section for promoted answers by the users
- Quick links Gallery ( Auto populated)
- Perform Source Choose from ( Company Data, Search web) if both enabled results tabs for each
- Tasks (Approvals, call to action)
- Alerts ( Critical )
- available Skill or agent list, so trigger and directly use them
- tagging users on how bot helped them ( helps for adoptation)