Make Question and Answer Config available for users

There are situations where an unexpected update or an urgent change occurs. In those situations it would be good to be able to create a immediate Question and Answer response available in the system. Creating a knoweldge article and waiting for it to ingest takes too long when an immediate response is required. 

Sending employee comms is also not always the best approach. It would be best if questions and answers could be setup.

As far as I am aware this is an option but it has to be configured by moveworks support, it would be best if it could be easily configurable in the Moveworks settings so client can immediatley make change.