Language default for Bot to leverage users ServiceNow language profile for first chat

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I completely agree with this future consideration—this would be incredibly valuable for large multinational companies and the change management issues we are dealing with today on instructing users on how to change their language in the bot once they have access. It would also be great to explore using SuccessFactors data to set users' preferred languages based on HR records as well or an additional option. There are likely several ways to implement this, but I’ll leave it to the brilliant team at Moveworks to determine the best solution.

Our people really need this as well. 

Just adding a voice here because in Canada it’s super important to make sure that we’re reaching people in their language out the gate. It just helps improve the experience people have with Moveworks.