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May 5, 2025 7:10 AM UTC
1. New

Knowledge Base Plugin - Source Identification

Related products:Analytics

For the Knowledge Base plugin, ability to have a filter/ tag/ attribute that enables you to identify/ understand the source knowledge base (e.g. SNOW ITSM vs SNOW HRSD vs Sharepoint vs Confluence vs ...) that the plugin accesses/ searches to complete the request.

 

This usage is surfaced/ made visible in Analytics - AI Assistant Insights.