- When trying to create KB there is no visual hierarchy to understand the content in the KB. Can refer to the screenshot provided below.
- Same for Editor it does not contain rich text editor or simple editing where we can add bullet points to maintain hierarchy.
- The full title of KB is not visible, the title can be edited is difficult to understand as it has no signifier to it.
- No option to go back from this page, user need to go back to home directly, and it refresh the whole page which makes it difficult to follow up.
- No support for images to view or add images in the KB.
- No option to view number of articles to update when the article is opened for editing(Please refer 2nd screenshot)
7.0 Duplicate
KB Creation from knowledge studio suggestions
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4. Future Consideration→7.0 Duplicate
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