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4. Future Consideration

Integrate Analytics Natively With Bot

Related products:Analytics
  • January 13, 2025
  • 4 replies
  • 37 views
michael.prouty
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It would be great if the Analytics provided in the Moveworks Portal could be integrated as a source with our Bot, allowing Admins and Analytics Users of Moveworks to query the Bot with questions vs. manually navigating to the portal and clicking through tabs and options.

 

Example: 
Hey Bot, what has been the trend of active users over the last three months? 

Hey Bot, what are the top three feedback trends raised by users?

 

This could even be extended to Roles and Permissions (does John Smith have access to analytics?) and Employee Experience Insights.

4 replies

Y
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  • yash
  • Community Manager
  • February 12, 2025

Hey ​@michael.prouty 
That would be great and this is exactly what you’ll be able to do with our upcoming Data API combining with the newly release Agent Automation platform. 

You can use the data API and create your custom plugins, you can create plugins that performs complex actions like “active users trend in last 3 months”, and then publish it for bot analytics admins. 

 

michael.prouty
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  • michael.prouty
  • Author
  • New Participant
  • February 14, 2025

Thanks Yash. Looking more for this to be an OOB plugin through with Moveworks. With Moveworks owning the platform and the source, why would this not be an offering to all customers without having to build their own plugins.

S
  • sagarika
  • Community Manager
  • February 23, 2026
1. New→4. Future Consideration
S
  • sagarika
  • Community Manager
  • February 23, 2026

Our prime goal is to cover breadth of data availability, and then build tools that customers can leverage to get quick insights from this data and hence, this is not currently on our immediate roadmap.

Alternative approach : Today, customers can leverage Data API and Agent studio together to build a plugin that enables them to query their bot for insights.

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