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2. On Roadmap

Ingested Knowledge - Better Status

Related products:Moveworks Setup
  • February 13, 2025
  • 2 replies
  • 11 views

Apsara
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In Moveworks Setup we need a better way to track ingested internal knowledge all we get is refreshed X hours ago.     Very difficult to track and sometimes we wait 36 hours to confirm which is probably not ideal.  Example google faqs 9 hours ago but the last ingest per documentation should’ve taken place 3 hours ago, we some results but we don’t have a way to track from a backend

 

Would be good to track per ingest source

  1. Date and time last refresh completed
  2. Date and time of next refresh
  3. Also include on the list and search to export

Also the download ingested source list doesn’t reflect accurate data (outdated ingest times and missing google FAQs). It reads last ingest Jan 19th but it’s Feb 13 and we’ve had ingests

2 replies

  • Community Manager
  • February 23, 2026
1. New2. On Roadmap

  • Community Manager
  • February 23, 2026

Thank you for the feedback. Improving ingestion telemetry and status visibility is part of our Q1 roadmap, and we’re currently targeting the end of March for these enhancements.