Improve Visibility of Support Options

Currently, under the "Help" dropdown, users see the following two options:

• Open an IT Ticket

• Start a Live Agent Chat

From a user experience perspective, it would be more effective to display these options as two separate buttons rather than under a dropdown.

Benefits:

• Improves visibility of support options.

• Makes it easier and faster for users to access the appropriate support channel.

• Enhances overall user satisfaction by simplifying navigation.

Suggested Implementation:

• Replace the dropdown with two clearly labeled buttons: "Open an IT Ticket" and "Start a Live Agent Chat". Please find attach templet