Skip to main content
1. New

Impersonate User

Related products:AI Assistant
  • June 11, 2026
  • 1 reply
  • 2 views

Forum|alt.badge.img

It would be great to be able to test impersonating other users as a Moveworks Admin across the AI Assistant. As the assistant steers questions based on attributes from each users, it’s tough to see how pages are returned to employees. 

It gets even harder when we (IT) have restricted internal runbook documentation vs employee facing documentation, and seeing the differences between what we would get back vs employeees. 

1 reply

  • New Participant
  • June 11, 2026

I was just about to make my own thread on this - would love this functionality! If we could impersonate users, it would allow for rapid testing of plugins and permissions while making changes or building out new agents. It would also remove the need to involve other departments or users in QA testing, as it can be completed ourselves. This feature exists in ServiceNow and is vital to properly testing out new forms and flows before publishing them.